Factory Shop: Retail Manager

  • Pretoria, Gauteng
  • Permanent
  • Full-time
  • 2 days ago
A leading paper factory, seeks an experience retail store Manager for their Pretoria north store.Key responsibilities
  • P&L & performance: Achieve and exceed sales targets, ensure required GP%, and effectively manage labour costs; review daily/weekly dashboards.
  • New store openings: Plan and run end-to-end launches (readiness, hiring, training, merchandising, opening promo, break-even plan).
  • Hire, roster, coach and store teams; run daily team meetings and weekly one- on-ones.
  • Inventory & cash control: Forecast and order, drive stock turns, minimize expiry and damages; enforce cash-up, deposit, void/refund and till security SOPs.
  • Availability & merchandising: Keep on-shelf availability high; execute planograms and promotions 100% and on time; maintain housekeeping standards.
  • Customer & community: Raise service standards, manage queues, handle escalations; drive local-area marketing with community partners.
  • Compliance & safety: Store audits, Health & Safety checks, incident reporting; uphold company policies.
  • Cross-functional: Coordinate with relevant stakeholders for supply; support price changes, new SKUs, and seasonal builds.
Requirements· 5+ years FMCG/retail experience (including 2+ years multi-store management)
  • Experience in – developing sales growth, shrink reduction, and team development.
  • Strong Excel/Google Sheets, confident with Point-Of-Sale & inventory systems
  • Valid driver’s licence; frequent travel across Pretoria; ability to work weekends/public holidays when necessary .
  • Confident communicator & leader who is comfortable to roll up your sleeves.
  • Fluent in English.
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