Contractor Compliance Administrator

• Provide day-to-day support to current contractors
• Ensure documentation is accurate and up to date
• Manage contractors through the workflow post-compliance
• Track contractor start/return dates and check in on start days
• Coordinate travel and accommodation (flights, hotels, etc.)
• Collect/manage all relevant travel documents
• Handle contractor terminations and closeouts on CRM and Timesheet Portal
• Update contractor end dates, availability, and onboarding details
• Issue contracts and monitor sign-off status
• Organise uniforms and merchandise (PFR gear)
• Send termination notices on client request
• Continuously improve internal contractor processes

• Clean CRM data (country codes, skills, unsubscribed lists, availability)
• Attach and apply contracts via Legalesign
• Prepare amendment letters and payment method updates
• Keep client portfolios and crib sheets current
• Ensure Timesheet Portal info is accurate
• Identify and recommend process efficiencies

• Oversee weekly/monthly timesheet administration
• Chase unsubmitted timesheets and resolve payment queries
• Confirm invoicing requirements and share travel receipts with finance

• Update CRM candidate records and create accurate job entries
• Maintain tracking tools (whiteboards, Smartsheets, placement sheets)
• Keep returner/payroller details current

• Regularly clear and respond to the shared Aero inbox
• Send acceptance and onboarding emails
• Issue timesheet guides and update email templates as needed

• Previous experience in administration, compliance, or contractor management
• Strong organisational and time-management skills
• Meticulous attention to detail and data accuracy
• Comfortable using CRM systems and handling high volumes of information
• Excellent communication skillswritten and verbal (phone calls included!)
• A proactive mindset with a solutions-first attitude
• Ability to multitask and prioritise under pressure

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