Administrator: Finance - Credit Control

• Monitor the status of the allocated debtor’s book on a daily basis.
• Prevent the allocated book from aging and take corrective action where required.
• Achieve and exceed monthly targets set with regards to aging and cash to be collected.
• Ensure cash collections on or before due date
• Ensure that credit notes, journals and EFT's are correct before submitting to Supervisor for approval.
• Ensure that all necessary steps have been taken before an account is handed over to legal department.
• Identify and resolve problem accounts
• Resolve customer queries within 24 hours
• Take responsibility for allocated debtors book
• Effective time management to ensure all clients contacted monthly
• Make effective and sufficient electronic notes regarding customer contact
• Maintain account information on system – Matching of databases to ensure accurate billing and payments
• Contact arrears customers and collect outstanding debt
• Ensure all payments received by month end
• Confirm and correct customer detail where applicable
• Ensure correct and timeous payment allocations on accounts
• Correct/accurate completion of documents - i.e. Credit/Debit notes, EFT's, journals and legal handover
• Liaise with other departments to ensure correction/adjustments on accounts
• Professional and courteous service/assistance to customers (internal & external)

Altron