Job Summary POSITION: KYC AND ONBOARDING SPECIALIST We are looking for a detail-oriented and experienced KYC & Client Onboarding Specialist to ensure a seamless, compliant, and customer-focused onboarding journey. This role combines client-facing engagement with rigorous operational due diligence, playing a critical part in safeguarding our platform from financial crime while delivering an excellent experience for our customers. Key Responsibilities Client Onboarding • Manage the end-to-end onboarding process for both retail and corporate clients, collaborating closely with Customer Support and Compliance teams. • Verify the accuracy and completeness of KYC information and documentation, resolving deficiencies in line with company policies, FIC requirements, and international best practices. • Guide clients through the onboarding process, answering queries and facilitating document submission to ensure a smooth experience. Client Due Diligence (CDD & EDD) • Conduct thorough CDD and Enhanced Due Diligence (EDD) reviews for higher-risk clients, ensuring timely completion. • Perform name screening, adverse media checks, and sanctions monitoring, escalating alerts or positive matches where necessary. • Document and record findings with accuracy, ensuring compliance with regulatory standards and internal policies. • Support periodic reviews of existing clients to maintain up-to-date KYC profiles. • Identify and escalate high-risk clients, unusual patterns, or suspicious documentation.
