Training Captain - Grahamstown 2

Alliance Foods

  • Grahamstown, Eastern Cape
  • Permanent
  • Full-time
  • 1 month ago
A vacancy exists in the Operations Department for a Training Captain. Reporting to the People Capability Leader, the Training Captain will be responsible for evaluating training needs and current practices in-store and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. He/she will be responsible for improving operational performance of all Team Members. He/she will ensure competently trained CSTMs and FSTMs within set deadlines and will also conduct observation checklists and complete assessments on Team Members to identify gaps.KEY RESPONSIBILITIESv
  • Conducts Restaurant Orientation ono the starting date of each new team member or facilitates the Orientation, in-store, via the Learning Zone.
  • Train, coaches and certifies Team Members
  • Completes training evaluations to assess the retention of knowledge
  • Responsible for delivery of training to bridge performance gaps
  • Facilitates New Product Training as per the KFC marketing calendar
  • Biannual assessments for all employees must be done to re-assess knowledge.
  • Assess additional training needs of restaurant and discuss with the Training Manager and/or RGM.
  • Learner Assessments completed on every Team Member twice a year.
  • Track and report on training outcomes
  • Provide feedback to programme participants and management, where applicable
  • Evaluate and make recommendations on training material and methodology, as and when required.
  • Maintain employee training records.
  • Presentation skills and written communication as well as oral communication skills.
  • Incumbent must possess an understanding of the learning process as applied to in-store training.
  • Ability to require knowledge of and handle participative training techniques as used in the KFC system.
  • Planning and Organizing – The capacity to arrange the availability and allocation of resources, the utilization of control systems as well.
  • as the delegation and co-ordination of tasks and duties of individuals and groups. To plan, prioritize and systemize the action in line with required resources.
  • Coaching – The capacity to develop followers by providing them with clear and simple instructions, demonstrations, and explanations and systematically exposing them to planned but increasingly challenging tasks.
Closing date: 18 July 2025

Alliance Foods