Warehouse Manager
- Port Elizabeth, Eastern Cape Western Cape
- R20,000-25,000 per month
- Permanent
- Full-time
- Matric
- Attention to detail
- Understanding of warehouse process flow
Warehouse Operations & Environment
- Ensure daily opening, securing, and maintaining a safe, clean and secure warehouse.
- Optimize warehouse layout for operational efficiency.
- Maintain high housekeeping standards.
- Oversee receiving, storage, assembly, and dispatch of products.
- Ensure stock accuracy through zoning, cycle counts, and quarterly stock takes.
- Manage goods received: offloading, checking quality and accuracy, processing returns, and capturing stock.
- Conduct quality control on 5% of each incoming batch and record inspections.
- Report any quality issues to Local and Import Buyers immediately.
- Manage customer deliveries: early dispatch, on-time delivery, accuracy, routes, driver schedules, and vehicle maintenance.
- Oversee inter-branch stock transfers.
- Update the daily goods return book.
- Check product cleanliness, packaging, and presentation to maintain quality standards.
- Lead by example; manage staff respectfully and professionally.
- Recognize high performance and address poor performance.
- Ensure proper staffing with appropriate skills for each role.
- Conduct daily staff briefs, training, and performance reviews.
- Encourage teamwork and productivity.
- Ensure customer satisfaction during collections.
- Communicate product delays with internal sales and reps.
- Monitor stock levels and reorder locally or inter-branch as needed.
- Maintain 1–2 months’ stock on hand.
- Check and act on backorders regularly.
- Follow and enforce warehouse policies.
- Maintain professional appearance at all times.