Customer Service Representative

Bizcurate

  • Johannesburg, Gauteng
  • R13,000 per month
  • Permanent
  • Full-time
  • 20 days ago
Job SummaryThis is a remote position.Handle customer inquiries via phone, email, or chat with professionalism and accuracyResolve issues efficiently and follow up on customer interactionsMaintain thorough records of interactions in the CRM systemCollaborate with internal teams to ensure timely issue resolution
  • Meet performance benchmarks, including customer satisfaction and response time
RequirementsPrevious customer service experience (call centre or remote work preferred)Strong communication skills-both verbal and writtenAbility to work independently in a remote environmentComfortable using digital tools, CRM platforms, and email/chat systemsReliable internet connection and a quiet, professional workspace at home
  • High school diploma or GED required
  • Must reside in South Africa
BenefitsSchedule: Full-time | Monday-Friday (some flexibility may be required)Pay Rate: Competitive monthly rate (commensurate with experience)Benefits: May be available through staffing agency (eligibility may vary)BizcurateCompany

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