Service Coordinator
- Johannesburg, Gauteng
- Permanent
- Full-time
- Grade 12 coupled with 5 years working experience, preferrably in the Compressed Air industry
- Must be technically minded
- Ability to manage Technicians
- Excellent computer literacy
- Handling of incoming service-related phone calls
- Booking of service jobs, call, etc. between the reseller, end user and the Technicians
- Updating, uploading job cards and management of the service software GoCanvas
- Updatng and uploading of customers details on CRM package Bluewave
- Generating quotations and invoices on Sage Business
- Liaise between other staff in regards to accounts, sales leads or other information
- Arrange and coordinate employees, parts, equipment etc. to site
- Communicate and delegate info on safety files to the Safety Officer or third-party Coordinator
- Liaise with internal staff to ensure general messages are passed on and attended to by the respective staff when necessary
- Assist with building a transferable system/process for the Service department
- Stay current with new technology/software or systems that may improve service delivery or business related matters
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