Office Administrator / Receptionist
- Hillcrest, KwaZulu-Natal
- R15,000-22,000 per month
- Permanent
- Full-time
This exciting opportunity is ideal for someone who thrives in a fast-paced environment, enjoys working with animals, and excels at providing exceptional client service.The Administrator / Receptionist will be responsible for managing daily operations, coordinating services, scheduling appointments, and maintaining accurate medical and billing records. The role demands someone who is organized, detail-oriented, and confident in communicating with clients, veterinarians, and service providers.Key Responsibilities
- Manage reception duties, including answering calls, taking messages, and assisting clients
- Coordinate and manage vet appointments, including sending vets on calls
- Handle laboratory samples and ensure proper processing and tracking
- Arrange travel and transport for horses between provinces
- Update and maintain accurate medical histories for all horses
- Dispense over the counter medications under veterinary supervision.
- Cross-check and prepare accurate billing before invoicing
- Monitor and ensure vaccines are up to date
- Liaise directly with veterinarians, clients, and service providers
- Assist with balancing accounts and preparing financial reports
- Learn and operate the in-house DOS-based system efficiently
- Provide exceptional client service and support to the veterinary team
- Professional, organized, and detail-oriented
- Strong multitasking and time-management skills
- Confident communicator with excellent interpersonal abilities
- Fast learner, adaptable, and willing to take on new challenges
- Passionate about horses and veterinary care
- Tertiary qualification (preferred)
- Equine knowledge is Non-Negotiable
- Proficient in Microsoft Excel, Word, and Outlook
- Willingness to learn the in-house DOS-based system
- Computer literate and comfortable managing digital records
- Excellent communication and client service skills
- Ability to work accurately under pressure