Shift Supervisor (Warehousing/Logistics)

Staff Solutions

  • Gauteng
  • Permanent
  • Full-time
  • 2 months ago
Job SummaryPurpose of the Role The Shift Supervisor will be responsible for overseeing and managing the operations and resources of the shift to ensure safe, efficient, and high-quality output. The successful candidate will drive performance, maintain compliance, and support continuous improvement across warehouse functions.Minimum Requirements Educational Qualifications:
  • Certificate in Warehousing, Logistics, Supply Chain Management, or a related field (NQF Level 5)
Experience:
  • Up to 3 years of experience in logistics, warehousing, or supply chain environments
  • Hands-on knowledge of warehouse operations
  • Familiarity with Warehouse Management Systems (WMS)
Key Responsibilities Operational Management:
  • Oversee receiving and ensure accurate SAP capturing
  • Conduct daily quality, voltage, and cleanliness checks
  • Execute daily cycle counts and assist with monthly stocktakes
  • Process damaged stock and manage labeling accuracy
  • Manage stock movements, dispatch, and returns
  • Coordinate collections and deliveries (local, SDA, and exports)
  • Plan daily workloads, shift rotations, and maintain workflow efficiency
  • Ensure smooth handovers between shifts
  • Identify process improvements and drive operational excellence
People Leadership:
  • Supervise, train, and support warehouse staff
  • Manage attendance, leave planning, and payroll submissions
  • Address performance concerns and provide coaching
  • Promote team development and ongoing skills training
  • Handle employee relations and resolve conflicts
Compliance & Safety:
  • Ensure adherence to all health, safety, and operational protocols
  • Maintain FIFO and low-voltage stock processes
  • Conduct safety inspections and promote awareness
  • Manage housekeeping standards and safe equipment usage
  • Report and investigate incidents or near misses
Reporting & Administration:
  • Review and sign off dispatch documents and reports
  • Maintain shift records and update performance KPIs
  • Submit reports on staff attendance, productivity, and incidents
  • Coordinate maintenance needs and equipment servicing
Essential Knowledge & Skills
  • Proficiency in MS Office, SAP, ERP, and warehouse software
  • Solid understanding of warehousing and logistics best practices
  • Strong leadership and organizational capabilities
Ideal Candidate Attributes
  • Effective communicator (verbal and written)
  • Detail-oriented with a goal-driven mindset
  • Resilient and able to manage pressure
  • Confident decision-maker with a team-first attitude
  • Strong coaching and mentoring skills
  • High integrity and commitment to quality and safety
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