Medical Office Administrator (Psychology Practice)
- Durbanville, Cape Town
- Permanent
- Full-time
- Managing the diaries of allocated clinicians.
- Scheduling of appointments.
- Contacting newly referred clients for appointments.
- Answering phone calls.
- Responding to inquiries.
- Maintaining professional communication.
- Switchboard management.
- Receiving clients in the reception area.
- Issuing invoices, doing billing.
- Collection of payments.
- Issuing receipts.
- Dealing with claim queries and PMB applications to medical aids.
- Managing medical aid queries.
- Follow up on unpaid accounts.
- Assist with account queries.
- Daily cash up for the branch.
- Manage petty cash for the branch.
- Ensure the practice is always neat and tidy. (Covid Regulations)
- Performing general admin tasks.
- Filing.
- Minimum of two years’ experience as administrator in a medical/allied health practice – Essential
- Experience in at least one medical management software program – Essential
- The ability to manage 3 to 4 psychologists’ diaries with accuracy and precision
- The ability to work under pressure.
- Strong knowledge of practice management systems.
- Excellent telephone etiquette.
- Excellent communication skills and fluency in English and Afrikaans.
- Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)
- Financial management skills, such as daily cash up and petty cash.
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