Workshop Administrator

• Answering incoming telephone calls and redirecting as required
• Ordering of stock and maintaining stock levels
• Requesting quotes for non-stock parts from suppliers
• Generating order numbers and ordering non-stock parts from suppliers
• Generating customer quotes and submitting for approval and order numbers
• Following up on outstanding order numbers and invoices
• Resolving customer and supplier queries
• Monitoring and requesting of cleaning supplies and office supplies
• Compiling of branch job cards
• Liaising between workshop and customers regarding status of work in the workshop
• Booking breakdowns with suppliers
• Assisting branch foreman with administrative requirements

• Maintaining latest prices for suppliers by updating supplier files with rate increases
• Obtaining discounts from suppliers where possible
• Checking supplier invoices for incorrect rates
• Checking supplier invoices for warranty items
• Monitoring costs of consumables to the wash bay and reporting variances to the Service Manager

• Ensuring a safe, healthy and secure working environment and compliance with Labour Legislation
• Ensuring compliance with all HR Policies, practices and administrative policies
• Reporting of non-conformance to the branch foreman and the HR department
• Ensuring that the workshop is never left unattended and is locked at all times
• Managing staff leave and timesheets

• Matric (Grade 12)
• 2 Years working in a workshop environment – an advantage
• Knowledge of tyres / workshop environment
• 2 Years general understanding of admin practices
• Basic understanding of general accounting principles and procedures
• Basic Excel, MS Word and Outlook applications
• Ability to work under pressure & work unsupervised majority of the time
• Ability to communicate both verbally and written on all levels – both internally and externally
• Ability to work as a team player
• Ability to communicate fluently in both English and Afrikaans
• Ability to work the following hours : 07h00 – 16h00
• Good time management – meeting specific deadlines
• Prepared to work outside normal working hours – as and when required
• Attention to detail at all times – accuracy
• Excellent listening skills
• Self-motivated & reliable
• Presentable and of a professional manner at all times
• Unendorsed valid code 8 driver’s license – not a prerequisite
• Own reliable transport to and from work

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