
Padel and Beach Club Host
- Cape Town, Western Cape
- Permanent
- Full-time
- Exceptional Guest Engagement Skills: Create a welcoming atmosphere that makes every visitor feel valued and included.
- Court Management Expertise: Facilitate court bookings, ensuring smooth operations and optimal guest satisfaction.
- Event Coordination Abilities: Organize exciting events that enhance the Padel experience and foster community engagement.
- Strong Communication Skills: Effectively convey game rules, provide guidance, and interact with guests and team members with clarity and enthusiasm.
- Passion for Padel: A genuine love for the sport, along with knowledge of its rules and techniques, to assist guests in their gameplay.
- Educational Background: A high school diploma or equivalent; a degree in hospitality, sports management, or a related field is preferred.
- Experience: Previous experience in a customer service role, particularly in a sports or hospitality environment, is highly desirable.
- Knowledge of Padel: Familiarity with Padel as a sport, including rules and techniques; certification in Padel coaching or similar is advantageous.
- Guest Engagement: Ability to connect with guests and create memorable interactions.
- Court Management: Proficiency in managing court schedules and bookings efficiently.
- Event Coordination: Experience in planning and executing events that elevate the guest experience.
- Game Assistance: Capability to provide guidance on gameplay and rules to enhance guest enjoyment.
- Customer Service Excellence: A commitment to delivering outstanding service at all times.
- Team Collaboration: Work effectively with colleagues to foster a supportive team environment.
- Facility Maintenance: Ensure the club facilities are well-maintained and welcoming.
- Promotion of Services: Actively promote club services and events to enhance participation.
- Feedback Collection: Gather guest feedback to continually improve services offered.
- Adherence to Policies: Follow all operational policies and procedures diligently.