Billing Specialist
- Cape Town, Western Cape
- Permanent
- Full-time
- Utilize data systems to generate reports for daily, weekly, and monthly billing evaluations.
- Complete billing audits to ensure accuracy in billing.
- Prepare documentation for audits.
- Perform data entry as required, while ensuring accuracy and resolving any discrepancies discovered.
- Resolve complex billing issues and discrepancies.
- Research and follow up on billing documents.
- Compile, prepare, and process documentation for credits and rebills to customers.
- Prepare and create customer invoices.
- Assist with maintaining Billing's Smartsheet.
- Work closely with client operations to address billing concerns.
- Research and respond to billing inquiries within established turnaround times.
- Email a high volume of account invoices and corresponding documents to customers, daily.
- Maintain invoice and account document files as requested by account.
- Reconcile account invoices to the multiple Order Management systems.
- Update order management system with account invoice details.
- Special projects as assigned.
- Assist in other areas as needed.
- Billing experience preferred.
- BA/BS preferred (Accounting or Finance required)
- Highly proficient in Microsoft office, specifically Microsoft Excel.
- Solid organizational skills, including multitasking and time-management.
- Able to work independently and with a team in a fast-paced environment.
- Highly organized with exceptional analytical and written attention to detail.
- Possesses comprehensive knowledge of billing procedures, digital reporting, and financial workflows.
- Ability to interact and request information from a wide range of management levels within the organization individuals in various locations.
- English (high level spoken and written, business use) • Must have the ability to analyze and solve problems, prioritize tasks.
- Experience dealing with a large customer base is a plus.
- Highly Proficient in Microsoft office, specifically Microsoft Excel.
- Good English verbal and written
- Able to work independently
- Strong attention to detail, organizational and problem-solving and math skills.
- Experience excelling within fast paced, high energy environments.
- Experience with Microsoft Dynamics NAV is preferred but not required
- 2 - 4 years experience