Account Manager

Paarl, Western Cape
Permanent
Full-time

2 days ago
Apply easily

The primary purpose of this role is to sell/market blueberries in the designated market, through managing client relationships and programs in order to ensure the best possible return for our growers and profit margin for the company.Key Performance OutputsAccount Management

Build trust relationships with key clients to grow business.

Understand customer needs and propose solutions to meet objectives.

Ensure efficient delivery of programs and sales.

Act as main communication link between customers and internal teams.

Resolve issues/complaints promptly to maintain trust.

Generate new sales opportunities and prepare regular progress reports.

Keep all customer info updated in CRM.

Program Management

Confirm and manage seasonal marketing plans aligned to customer objectives.

Insert potential programs into supply & demand forecasts.

Grow accounts to meet targets and facilitate sales at correct price, rate & segment.

Manage international sales programs and travel abroad to secure customers.

Sales Administration

Maintain and update order sheets and communicate changes.

Monitor stock levels, vessel splits, and order fulfilment.

Track sales finalisation and handle returns/rejections.

Manage sales orders and pricing in NetSuite.

Ensure client payments, credit terms, and claims are handled correctly.

Provide regular client updates on orders.

Grower Responsibilities

Ensure best possible returns for growers.

Keep growers updated on market information.

Handle grower queries effectively.

Company Responsibilities

Ensure profitable returns for the business while protecting growers’ interests.

Negotiate deals within commercial framework.

Align new clients with company terms and agreement

RequirementsEducation / Qualification

BComm Degree with a Marketing/Logistics/International Trade major or

similar degree. Suitable tertiary qualification.

Minimum 5 years of work experience.

Functional / Technical

Computer literacy: MS Office (Excel, Word, PowerPoint)

Knowledge of CRM software advantageous

Knowledge of ERP system advantageous (e.g. NetSuite)

Excellent e-mail etiquette

Fruit marketing knowledge and some degree of product knowledge

Leadership/ Behavioural

Excellent communication skills; verbal and written.

Excellent planning, organisational skills.

Building and maintaining good client relationships.

Detail and results orientated.

Ability to act with tact and discretion.

Ability to work under pressure and within timelines.

United Exports