Senior Clerk: Retention
- Centurion, Gauteng
- Permanent
- Full-time
- Handling of daily telephonic and written queries.
- Investigate and processing of refund requests from policy holders and third parties.
- Processing of daily correspondence and discrepancy reports.
- Reconciliation of premiums received from institutions.
- Assist and train new personnel and report any training needs to the supervisor.
- Assist the supervisor with all un-allocated amounts on a daily and monthly basis.
- Contact institutions regarding the surplus or shortage amounts.
- Grade 12 certificate.
- 2 – 3 years relevant experience (Long Term Insurance experience will be an advantage).
- You should be computer literate (MS Office).
- Good customer service orientated.
- Good communication and interpersonal skills.
- Accuracy and figure orientated (reconciliations).