Sales Support Administrator
- Cape Town, Western Cape
- Permanent
- Full-time
Ensuring adherence to laws, regulations, and policies.
Answering customer inquiries, scheduling meetings and sales appointments.
Assisting in the preparations and maintaining COP’s for the department together with the Sales Teams.
Assisting in the preparations estimates costings and rate proposals and proposal writing.
Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
Coordinates management of office supplies, equipment and facilities.
Follow up on estimates issued and update QS or issued otherwise.
Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
compiling reports.
Monitoring trade performance and contact client for action to be taken by the sales owner.
Monitors and reports back on Sales Departments KPI’s and attends to the PD Board
Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
Provides administrative support and follow-up on matters arising.
Qualifies prospects (as prioritized by Sales Steering/Performance Teams) on their type/ nature of business, contact data and size of customer needs (products used, volumes, key lanes, regions) to identify their revenue potential.
Recording sales trends and liaising with account managers to develop sales strategies.
Reporting any unusual activity to your Manager.
Scheduling customer meetings and conferences.
Supporting the customer contract by preparing customer documents.
Supporting the customer planning and implementation process.Reuirements:Minimum 1-3 years’ experience in a Forwarding/Clearing Industry
Clear understanding of Excel, Word and Power Point
Excellent telephone skills the ability to handle client complaints
Good organizational and interpersonal skills
Excellent command of the English language (both written and verbal)
High level of attention to detail
Proven ability to build effective, long term relationships with clients
Proven ability to work under pressure and a demonstrated ability to use own initiative
Proven ability in processing estimated costing and sound knowledge product knowledge (AFR/OFR/ROA etc)The post appeared first on .
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