Guest Services Liaison | Luxury Hotel | UmhlangaKendrick Recruitment is seeking a well-presented and service-driven Guest Services Liaison to join the team at a luxury hotel in Umhlanga. This role requires a polished individual with excellent interpersonal skills who can provide outstanding service and ensure an exceptional guest experience.Key Responsibilities:Welcoming guests and ensuring their needs are met throughout their stay.Assisting with check-ins, check-outs, and guest queries.Acting as the main point of contact for guest relations, providing personalised service.Liaising with other departments to ensure seamless service delivery.Handling complaints and resolving issues in a professional and timely manner.Requirements:Previous experience in a guest-facing role within the hospitality industry.Excellent communication and interpersonal skills.Strong problem-solving abilities and a guest-focused approach.Professional appearance and manner.Ability to work effectively in a high-pressure environment.Package:Salary: R8,000 per month.
