
Commissions Administrator
- Sandton, Johannesburg
- Permanent
- Full-time
- Post Grade 12 qualification.
- A tertiary qualification in a related field is advantageous.
- 2-3 years of experience in an Operations and Client Services environment, or a similarly pressurized setting.
- 2-3 years of experience in handling commission or fee processes and payments.
- Exposure to financial processes, including invoicing and payments.
- Valid driver's license and own vehicle.
- Provide general office management support, including reception duties and facilities coordination.
- Assist with the ordering of stationery and office refreshments for all offices.
- Monitor and manage central email accounts for incoming requests and communications.
- Receive, validate, and process daily client withdrawal requests from cash management accounts.
- Assist with the daily opening of new client cash management accounts in accordance with business processes.
- Collaborate with the Finance and Management Information Systems (MIS) reporting teams.
- Maintain the employee database on the commission management system.
- Monitor and reconcile daily bank statements related to commission and fee deposits.
- Receive and process commission statements from individual product providers based on daily deposits.
- Create and process manual commission payments, such as referral business or direct client payments for professional services.
- Manage queries with product providers regarding commission file layouts and specific commission issues on behalf of internal stakeholders.
- Address and resolve internal commission-related queries received from regional staff and financial planners.
- Request and submit invoices and month-end statements to third parties when required.
- Manage suspense account entries in line with internal business procedures.
- Distribute total fees or commissions held in suspense for financial professionals who have exited the organization.
- Prepare monthly reconciliation packs for submission to the Finance department.
- Actively contribute to team initiatives and employee engagement activities.
- Provide collaborative support to colleagues in their areas of responsibility when needed.
- Comply with business values, policies, and procedures, and contribute to their ongoing development and improvement.
- Promote and support diversity and inclusion in all aspects of work.
- Carry out any other duties as may be reasonably assigned from time to time.
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