Arabic Speaking Technical Support Advisor Job – Competitive salary + benefits – Cape Town, South Africa

Cape Town, Western Cape
Permanent
Full-time

2 months ago
Apply easily

Do you speak Arabic and have a flair for solving tech puzzles?We're on the lookout for an Arabic Speaking Technical Support Advisor to join a cutting-edge global team based in Cape Town, South Africa. This is more than just a support role - it's a chance to apply your problem-solving skills in a vibrant, multicultural environment, all while living in a world-class city that blends adventure with the opportunity.From troubleshooting user issues to guiding clients through technical solutions, you'll be the go-to contact for Arabic-speaking users needing assistance with products, platforms, or services.Your key job responsibilities as the Arabic Speaking Technical Support Advisor in Cape Town, South Africa:

Provide first-line technical support to Arabic-speaking users via email, chat, and phone
Diagnosing, troubleshooting, and resolving software and platform issues
Educate users on features and functionality with clarity and patience
Document all support cases accurately and follow internal protocols
Escalate complex issues to higher-tier tech teams when required
Collaborate with international team members to deliver consistent, high-quality service

Requirements for this Arabic Speaking Technical Support Advisor job in Cape Town, South Africa:

Fluency in Arabic, both spoken and written
Proficient in English, the language of internal operations
Experience in tech support, IT helpdesk, or a related technical role
A strong interest in technology and the ability to explain complex systems in simple terms
Strong communication and multitasking skills
Ability to work shifts (including evenings, weekends, and public holidays)
A proactive, curious mindset and the ability to work independently or in a team

If you meet the above requirements for this Arabic Speaking Technical Support Advisor job in Cape Town, we'd love to hear from you. Send your CV to contact@languagerecruiters.com today.If you do not receive feedback within 7 days, please consider your application unsuccessful.To explore more Arabic language roles, head to our section.Tagged as: Arabic, Arabic Jobs, Technical Support, IT Support, Cape Town Jobs, South Africa, Language Jobs

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