General Assistant
- Johannesburg, Gauteng
- Contract
- Full-time
? Location: GermistonJob Summary:
Join our dynamic team in the Back-to-School division, where you'll play a crucial role in supporting various administrative functions. From order processing and loading to customer care and liaising with different departments, your contribution will help ensure smooth operations.Key Responsibilities:
- Assist in quoting and capturing school orders.
- Liaise with relevant departments to facilitate efficient operations.
- Monitor and respond to email correspondence.
- Capture school-specific requirement lists.
- Handle customer interactions, including calls, quotes, orders, and queries.
- Log and resolve customer queries in line with company policies.
- Maintain high standards of customer service by addressing complaints and queries promptly and professionally.
- Matric / NQF 4 / Recognition of Prior Learning
- Computer literacy is essential.
- Sales experience is an advantage.
- Proficiency in Excel is advantageous.
- Data capturing experience.