Ecommerce Merchandising Coordinator - BrackenfellFull job descriptionValue PropositionAt ShopriteX we're re-imagining retail, removing friction and driving a tech-led future for the biggest retailer in Africa, and we're looking for talented minds to join our team in Cape Town. If you're excited by the opportunity to join the team behind the nation's leading grocery delivery app, and are a skilled eCommerce operator, then we'd love to speak to you.Role purposeThe purpose of the Ecommerce Merchandising Coordinator is to efficiently coordinate, implement and support the enhancements of Sixty60 product merchandising and ensuring that the app's products, or content are presented in the most appealing and effective way possible in order to increase revenue and enhance the user experience.This role is obsessed with accuracy and sustainability of product merchandising data on Sixty60 omnichannel offering, whilst supporting the Merchandising Manager in researching competitor offerings, providing insights and innovative ways to alter merchandise assortments, increase revenue and minimize loss. The Ecommerce Merchandising Coordinator collaborates with agencies, internal teams and stakeholders to manage Sixty60 omnichannel merchandising activities including creating a reliable product merchandising experience for customers. Role descriptionImplement ecommerce merchandising updates based on inventory, marketing calendar, key launches and overall merchandising guidelines and partner with all relevant teams to ensure all timelines and launch dates are met.Support the Merchandising Manager in effective merchandising of the offer:Research and provide updates on competitor merchandising offer, including social media with specific callouts to innovations.Conceptualize fresh and innovative ways to merchandise the offer.Continuously think of effective ways to drive sales.Analyze sales and product-level data and provide performance reports to key stakeholders and team, to ensure relevant and informed decisions are made regarding product sales and implementing best initiatives to increase revenue.Continuously monitor and report ecommerce platform bugs related to product and content displayedCurate, select and add products to ensure that offerings are relevant and align with the brand's positioning.Develop and promote new products or create promotional campaigns to boost engagement and sales.Use data analysis and consumer insights to offer customers a delightful digital experience.Develop and execute promotions, optimize with product availability and effective campaigns to drive sales increases.Collect data and analyze sales and user metrics to understand site analytics and trends. They use this information to develop future merchandising strategies and to support effective decisions that drive business outcomes.Qualifications and ExperienceDegree in Marketing, Business or related field - (essential).+2 years of experience in an ecommerce, retail or related business field, with in-depth knowledge and experience maintaining product catalogue integrity including product data upload management and other relevant activities on an ecommerce platform - (essential).Proven experience in a similar role within a retail or merchandising function of an ecommerce retailer - (desired).Proficient with MS Office 365 to manage communications and other tasks relating to the function - (essential). Competencies and work ethicDetailed, organised and quality focused – Has an affinity for detail, structure and efficiency. Is diligent and vigilantly watches over work processes, tasks and outputs to ensure accuracy while independently actioning and correcting any quality concerns.Customer focused - obsessed about the customer and delivering a digital enriched customer journey experienceSelf-motivated and driven with strong integrity - take accountability for actions and mistakes, and continually contributing towards a culture of excellence and ambition.Independent problem solver and analytical thinker.Operational efficiency – someone who can spread themselves across multiple tasks simultaneously by working smartly, efficiently and effectively. Diligently staying on top of the details and understanding how they fit into the big picture.Time management - ability to prioritize a high volume of tasks simultaneously in a fast-paced unpredictable environment. Identify the urgent & important tasks and priorities to ensure delivery to client and other stakeholders.Innovative and solution-orientated – Creating and applying sound judgment and the ability to generate solutions that serve the flow of work and meeting deadlines.Good communication - approachable, adopt a range of communication styles to facilitate successful outcomes within the team and cross-functionally in a matrix structure.Deciding and initiating action - Takes responsibility for actions; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks.Adapting and responding to change - adjusts to a fast paced, changing environment; tolerates ambiguity; adapts interpersonal style to suit different people or situations.Coping with pressures and setbacks - works productively in a pressured environment; keeps emotions under control during difficult situations; handles criticism well and learns from it.Build stakeholder rapport - able to build rapport and relationships with key stakeholders Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.We are committed to Employment Equity when recruiting internally and externally.Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.If you don't hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.
