
Consulting - Strategy: Manager (Financial Services)
- Midrand, Johannesburg
- Permanent
- Full-time
- Supports the Senior Manager on delivery of designated engagement / project, managing the implementation of the agreed deliverables
- Tracks outputs against Service Level Agreement and reports to Senior Manager on any unforeseen issues arising
- Seeks to identify additional sales opportunities in client business
- Assists in the preparation of proposals/tenders and presentations on request
- Is a support resource in planning of sales presentations and client negotiation teams for new and retained business
- Develops market network in business and builds relationships that generate leads
- Builds relationships across Deloitte service lines to understand broader offerings and seeks opportunities for cross-selling
- Generates innovative solutions on projects / engagements in collaboration with team members to enhance / renew service offerings to client
- Demonstrates an industry focus across one or more industries
- Manages day-to-day deliverables of team on client engagements / projects
- Proactively identifies client service and technical issues and implements resolutions to address these
- Meets regularly with client and client teams to understand issues, anticipate needs and address these
- Communicates need for any changes in engagement / project plan to Senior Manager for discussion with Engagement sponsor / client
- Provides ongoing communication to teams on status of engagement / project, changes, achievements, etc.
- Builds network of relationships across Deloitte to understand other service line offerings and to market own functional area
- Establishes and maintains good working relationships with external clients across industries
- Participates in thought leadership process and shares functional and industry knowledge and expertise with clients, colleagues and teams
- Keeps Senior Manager updated on status of engagement
- Develops productive working relationships with client teams
- Experience with a Tier-One Professional Services Firm and/or leading blue-chip organisation in related industry vertical
- 5-8 years working experience including 5 years in a client facing as well as 3 years in a management role with a focus on digital transformation
- Working experience and deep working knowledge of primary industry
- Proven experience in 1/more of the customer domains of Sales, Service, Marketing and Commerce
- Experience leading and managing multidisciplinary project teams to deliver tailored strategic solutions across or in chosen industry verticals
- Minimum of 8 years deep functional knowledge in one or more of the following areas: Corporate strategy, operating model, data and analytics, Digital Marketing, Route to Market, Revenue Growth Management, Digital Commerce.
- Deep customer domain experience across Sales, Service, Marketing & Commerce
- Bachelor's qualification in Finance, Accounting, Information Systems, Computer Science, Engineering or related
- MBA or Masters in the relevant field of study is a definite advantage