Academic Support Coordinator (British International Curriculum)

Teneo Education

  • South Africa
  • Permanent
  • Full-time
  • 29 days ago
We believe that every learner deserves access to quality education that unlocks their full potential. As SA's No. 1 online school, our mission is to help every learner achieve their personal best.Our team is pioneering the future of education by leveraging technology and human ingenuity to enable better results for every child.Our values – innovation, collaboration, and performance – guide how we work, how we grow, and how we make a difference every day.When you join Teneo, you become part of a purpose-led, future-focused team that's re-imagining education.Ready to help unlock the extraordinary in every child?Role OverviewProvide expert administrative and liaison support for the British International Curriculum (BIC), ensuring examination readiness and optimal learning experiences, while occasionally assisting IEB and SACAI cohorts.Key Responsibilities
  • Guide families through Pearson/Edexcel exam registrations and subject selections.
  • Coordinate with external exam centers; verify and maintain accurate HubSpot and Edexcel-Online records.
  • Track registration timelines, escalate special cases, and manage certificate distribution.
  • Collaborate with teachers to align academic requirements and respond to parent/learner queries.
Core Competencies & Skills
  • Strong organisational, communication, and stakeholder-management abilities.
  • High attention to detail within LMS/CRM environments.
  • Empathy, patience, and a demonstrated sense of urgency.
  • Ability to work independently in a fully virtual setting.
Qualifications
  • Relevant diploma/degree or proven experience in academic administration or student services.
  • Prior experience in online or remote education settings is favourable.
Department: Academic Support | Reports to: Academic Support Lead

Teneo Education