Food & Beverage Floor Supervisor – Hazyview Cabanas
- Hazyview, Mpumalanga
- Permanent
- Full-time
- Assist the F&B Manager of a large and very busy Restaurant with the following:
- Staffing and scheduling of the employees and allocation of duties to ensure the maximization of productivity.
- Creating a work environment that is high in employee morale and provides constant learning and development.
- Manage and lead employees to ensure maximum productivity.
- Work with the outlet chefs in the various outlets.
- Work with Barman and Waiters, ensuring standards are maintained.
- Ensuring Upselling from Barman and Waiters,
- Communication daily/weekly specials, to front of house staff.
- Monitoring and communication of Stock levels to both F&B Management and Staff.
- Ensure through regular monitoring feedback, prompt, efficient and accurate service is provided to all guests.
- Ensure that all the operational standards set for all the equipment and processes are followed.
- Conduct refresher-training programs for employees and guide the new employees in the department.
- Address any grievance and counselling issues among the department associates with all departments and areas including outsourced functions.
- Perform open, close and cash-up functions.
- Proven Supervisory experience and a history of experience in the Hospitality industry
- Proven Supervisory skills including:
- Guest & Staff relations and administration
- Excellent understanding of all aspects of Hospitality Operations
- Computer literacy skills including : Point of Sales system, i.e GAAP
- Desire and ability to work in a fairly remote location
- Ability to work under pressure and without supervision
- Attention to detail
- Proven communication skills
- Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
- Own transport and a valid driver's license essential.