Job TitleBusiness AnalystJob PurposeWe’re looking for a strategic and detail-oriented Business Analyst to analyze business processes, identify improvement opportunities, manage related projects, and deliver data-driven insights to support decision-making and business growth. This role requires strong analytical and communication skills, and the ability to work cross-functionally.Key ResponsibilitiesGather and analyze business requirements from stakeholders.Evaluate and improve existing business processes.Document requirements, process flows, use cases, and business cases.Translate business needs into technical specifications.Conduct market and competitor research.Create dashboards and performance reports (KPIs).Facilitate meetings, workshops, and presentations.Support project planning, execution, and monitoring.Perform gap and impact analyses; propose effective solutions.Coordinate with IT and development teams to align solutions with business goals.Support user acceptance testing (UAT) and change management.Monitor post-implementation success and provide support.Stay current on industry trends, technologies, and best practices.Evaluate vendor solutions and participate in RFP/RFI processes.Ensure compliance with relevant policies and regulations.Qualifications & ExperienceBachelor’s degree in Business, Information Systems, Engineering, or related field.Minimum 2 years of business analysis or related experience.Proficiency in Excel, SQL, Power BI, or Tableau.Knowledge of process improvement methodologies and modelling tools.Strong communication, problem-solving, and organizational skills.Preferred:Agile/Scrum experienceBusiness Analysis certifications (CBAP, PMI-PBA)Familiarity with CRM, ERP, or enterprise systemsBehavioural CompetenciesStrong attention to detail and analytical thinkingExcellent interpersonal and team collaboration skillsAbility to work under pressure and adapt to changeHigh ethical standards and initiative-driven decision-makingTo Apply share CV and Payslip to raca@aaaa.co.za
