Operations Associate (French Speaking)
Houst
- Cape Town, Western Cape
- R180,000-200,000 per year
- Permanent
- Full-time
- Scheduling and management of cleaning and maintenance
- Communication with and performance management of external suppliers, ranging from maintenance providers, linen delivery companies and independent contractors
- Contribute to the delivery of KPIs
- Managing inbound requests, scheduling and communicating with cleaners as well as any other operational tasks that support the business
- Collaborate with internal teams to improve processes and maximise our hosts’ success
- Previous experience working in an operations team in a fast-paced environment
- Fluency in French
- Ability to use Excel or Google Sheets to process data and track information
- Strong organisational and time management skills, with the ability to prioritise tasks effectively
- Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders
- Resourcefulness, initiative, and a proactive approach to overcoming challenges
- Extreme attention to detail
- Availability to work Paris hours (9 am to 6 pm CET) five days per week including some weekends
- 33 paid holiday days (includes public holidays)
- An extra day off for your birthday - because who wants to work on their birthday?
- Laptop - for business use
- Regular team social events (both in person and virtual)
- Company-wide recognition of outstanding work
- Opportunities to innovate