Store Manager- Mkhondo (Piet Retief)

Piet Retief, Mpumalanga
Permanent
Full-time

2 months ago

About Think-Career™ RPOThink-Career™ RPO is a leading retained Recruitment Process Outsourcing (RPO) firm that provides tailored workforce solutions for companies across industries. We proactively source, screen top candidates through our talent pipeline development process for top employers and create access to career opportunities.About the roleWe are seeking a dynamic and experienced Store Manager with a strong fashion retail background to lead our store at Mall@Mfula. This is an exciting opportunity for a driven individual who is passionate about customer experience, team leadership, and driving commercial success. The successful candidate will be responsible for all aspects of the store's performance, ensuring operational excellence while cultivating a culture of high performance, innovation, and customer obsession.Key Responsibilities

Deliver consistent levels of service that put the customer at the heart of everything we do.
Achieve all set targets and KPIs as per the store's scorecard.
Coach and develop team members to unlock their full potential and align efforts to business goals.
Drive execution of all promotional, selling, and operational initiatives in the store.
Identify and act on in-store and external sales opportunities to increase footfall and returns.
Maintain high service levels while meeting required productivity benchmarks.
Champion the development and retention of young talent to build a strong internal pipeline.
Ensure operational processes are effectively implemented and maintained to maximize profitability and protect brand integrity.
Lead the team through change management by modelling the desired culture and living the brand values.
Use “Let's Talk” sessions to align teams and build a culture of engagement, performance, and open communication.

Qualifications & Experience

Minimum Matric / Grade 12
3-5 years experience in a fashion retail store management role
Relevant tertiary qualification is advantageous
Strong understanding of retail operations, stock management, customer service, and team leadership
Ability to work flexible hours, including weekends and public holidays
Driver's license and reliable transport is an advantage

Behavioral Competencies

Customer-Centric Leadership: Builds loyal customer relationships through service excellence
Planning and Organizing: Develops effective action plans for self and team
Results Focused: Delivers against business objectives through strong sales and operational execution
People Management: Motivates and guides team to consistently meet performance expectations
Change Agility: Leads teams through change with a positive and resilient mindset
Analytical Thinking: Uses data to drive performance and improve store operations
Communication and Influence: Drives team alignment and engagement using effective communication channels

DisclaimerWe will ensure that no job applicant receives less favourable treatment because of their gender, marital or civil partnership status, sexual orientation, colour, race, ethnic origin, religion, disability, or age; nor be disadvantaged by any other conditions or requirements which are irrelevant.

Think-Career

Apply Now