Analyst Manager

• Valid Matric Certificate
• Relevant Analyst qualification (Essential)
• Relevant B-degree in Information Technology, Computer Science, Mathematics, or related discipline (Essential)

• Knowledge of the Financial Services and Insurance industry
• Knowledge of the Software Development Lifecycle
• Relevant discipline-specific tools, applications, body of knowledge
• Proficient in Microsoft Excel, Access, PowerPoint.
• Working knowledge of various statistical modelling techniques and their application within complex analytical projects (e.g. decision theory, options, risk assessment, game theory, etc.)

• Problem-solving skills
• Report writing skills
• People management skills
• Interpersonal skills
• Communication skills
• Negotiation skills

• 3 - 5 years management experience
• 8-10 years’ overall experience as an Analyst or equivalent, demonstrating depth of technical understanding within a specific IT discipline / technology.

• Collaborate with cross-functional colleagues on integrating analytical data and insights with other primary and secondary data sources for cross-functional insight and collaboration.
• Explore and propose use of new datasets and methodologies.
• Identify and realise opportunities for automation and other efficiencies.
• Exhibit analytical rigor in the valuation of business opportunities and the quantification of risk.
• Ensure adherence to IT policy, procedures, best practice and other relevant policies.
• Act as an escalation point for any queries, concerns or service issues..
• Train others on the functions, key responsibilities, and practices of the specific Analytical discipline.
• Participate in developing formal procedures for getting things done within the organisation.
• Seek and enable understanding of how own team’s actions align with broader goals and strategies.
• Share expertise, experience and new learning with a variety of colleagues both within and outside of own team.
• Actively identify potential issues or roadblocks and effectively obtain buy-in from key partners based upon suggested solutions.
• Proactively develop specific Analytic practice based on best practice research and share knowledge and insights with peer and team members.
• Develop a Community of Practice for specific Analytic practice, encouraging collaboration within the discipline and across other Analytic disciplines.
• Use knowledge of existing products, processes and services to generate new options that spur growth and new business.
• Anticipate challenges and assess risks, executing contingency plans.

• Build and maintain relationships with clients and stakeholders that promote cross delivery practice solutions.
• Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
• Define fair and innovative client service practices which build rewarding relationships and allows team to provide exceptional client service.
• Engage with key internal and external stakeholders to identify changing client needs and make recommendations to align service offering with client needs.
• Manage a client service excellence culture which builds enduring relationships and allows team to provide exceptional client service.
• Manage the introduction of new channels for client interaction in order to improve client services against service expectations.

• Be a member of and make positive contributions to Professional Bodies and Stakeholder Groups
• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Develop, implement and manage a People Capability plan that ensures that the function has the human resources and skills required to deliver on the strategy for the short-, medium- and long-term.
• Identify, attract, appoint, grow, engage, reward and retain top talent to drive strategic execution.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved
• Ensure that employees are effectively recognised and rewarded in line with organisational practice and governance set by the REM committee.
• Encourage innovation, change agility and collaboration within the team.

• Implement and compile budgets to minimise expenditure in alignment with tactical delivery plans.
• Control the budget for area, including the authorisation of expenditures and implementation of financial regulations.
• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
• Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct.
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.

• Developing Strategies
• Upholding Standards
• Making Decisions
• Empowering Individuals
• Directing People
• Resolving Conflict
• Valuing Individuals
• Challenging Ideas
• Managing Tasks
• Examining Information
• Providing Insights

Momentum Group