Feature Analyst
- Cape Town, Western Cape
- Permanent
- Full-time
- Act as a key intermediary between product owners, development teams, and stakeholders to translate business objectives into clear and testable requirements
- Facilitate discovery workshops, stakeholder interviews, and backlog refinement sessions.
- Develop detailed functional and non-functional specifications, process flows, business rules, and user journeys
- Assist in prioritising features for delivery, using a value-driven and iterative mindset.
- Support the end-to-end delivery lifecycle including testing, change management, and post-implementation validation
- 5+ years' proven experience in a Feature Analysis, Business Analysis, or Functional Consulting role within Agile teams
- Proficiency in Agile methodologies (e.g., Scrum, SAFe), including backlog management, user story creation, and sprint planning
- Strong business process mapping and documentation skills (e.g., BPMN, user story mapping, use cases)
- Ability to work collaboratively in diverse capability teams and across stakeholder levels
- Exposure to digital platforms or enterprise-scale system enhancements (advantageous)
- Certifications: Industry-recognized business analysis and Agile qualifications such as CBAP / CCBA (IIBA), Business Analysis Diploma or certification (FTI or similar) and Agile Certifications (SAFe Agilist, etc.)
- Industry: Financial services (insurance, banking, etc.)
- Tools: Jira, Confluence, Visio, or other collaboration platforms
- Strategic thinker with tactical execution skills
- Demonstrated success in helping delivery teams unlock measurable business value
- Highly detail-oriented, yet able to see the bigger picture
- Collaborative by nature, with a strong sense of accountability
- Adaptable, curious, and resilient in the face of change
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