Credit Facilitator

• Full Credit Control: Manage the end-to-end credit lifecycle, including invoicing, reconciliations, collections, and dispute resolution.
• Risk Management: Monitor accounts, flag risks early, and implement recovery plans in line with policies.
• Debt Recovery: Lead structured follow-ups with Consultants and Managers, coordinating with Distributors and Area Managers for aligned recovery actions.
• Acknowledgement of Debt (AOD) Management: Prepare, track, and enforce AOD agreements; liaise with legal or credit bureaus where required.
• Training & Support: Deliver money management training to Consultants and Managers; support prospective distributors to encourage sound credit practices; and assist with awareness campaigns.
• Reporting: Maintain accurate account histories and comment logs; and prepare weekly and monthly management reports.
• Collaboration & Leadership Support: Mentor junior team members, assist with departmental planning, and gradually take on team oversight responsibilities.

• Diploma in Credit Management, Accounting, or a related financial field.
• 35 years credit control experience, including at least 1 year in a senior or supervisory capacity.
• Proven experience in field collections, AOD management, and system record-keeping.
• Fluent in English, with additional African languages an advantage.
• Strong interpersonal skills, a proactive approach, and the ability to work with diverse stakeholders.

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