Field Service Technician

Ingenious Personnel

  • Johannesburg, Gauteng
  • Permanent
  • Full-time
  • 20 days ago
The purpose of this role is to carry out maintenance, servicing, and repairs on truck-mounted cranes, waste handling equipment, marine cranes, and related products either on-site or at customer locations. The objective is to complete all work efficiently, cost-effectively, and within set timeframes to meet both customer expectations and company standards.Key Responsibilities:
  • Perform servicing and maintenance on truck-mounted cranes, waste handling equipment, marine cranes, and other machinery to ensure optimal equipment functionality, in line with specified standards and procedures.
  • Accurately diagnose and troubleshoot equipment breakdowns; communicate required repairs to the customer and/or supervisor promptly and clearly.
  • Overhaul and service hydraulic components related to all equipment within the Crane Workshop.
  • Deliver service excellence by ensuring customer satisfaction is achieved through professional and courteous interaction.
  • Maintain effective communication with workshop staff and customers to ensure smooth workflow and service delivery.
  • Comply with OHSACT requirements on both company and client sites, ensuring a safe work environment by adhering to safety standards, verifying vehicle safety devices, and complying with legal regulations.
  • Stay current with industry knowledge and technical skills by actively participating in relevant training and educational opportunities.
Must have qualifications:
  • Educational Requirement: Matric / Grade 12 or equivalent qualification
  • Completed Trade Certificate (Fitter) or related
  • Experience: Minimum of 5 years' experience in hydraulics and electrical systems; experience with cranes and waste equipment will be a distinct advantage
  • Health & Fitness: Must be medically fit and physically capable of performing job-related tasks; sober habits are essential
Technical Skills:
  • Strong knowledge of electrical and electronic systems (advantageous)
  • Prior experience with crane and waste equipment is beneficial
  • Licensing: Valid Code 8 driver’s license required
Soft Skills & Work Ethic:
  • Open to receiving constructive feedback
  • Maintains a clean, organized, and safe work environment
  • Strong understanding and adherence to safety protocols and procedures
  • Team-oriented with the ability to collaborate and contribute meaningfully in group settings
  • Capable of performing under high-pressure situations.

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