Account Manager-Retail

Johannesburg, Gauteng
Permanent
Full-time

29 days ago
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Position Overview:
You will oversee and manage key client accounts, with a focus on the Dis-Chem account. This role involves managing projects from start to finish, ensuring accuracy in execution, and mentoring an Account Executive to achieve team goals. The ideal candidate is organized, detail-oriented, and experienced in promotional catalogue management and data processes.Key Responsibilities:Accurate Brief Completion:

Complete client briefs accurately, ensuring all required details are captured and communicated clearly.

Work with internal teams to address any unclear requirements.

PO and CE Management:

Issue Purchase Orders (POs) and Cost Estimates (CEs) accurately and on time.

Close jobs and ensure billing is completed promptly.

Thorough Checks Against Briefs:

Perform detailed checks against briefs to verify all aspects of the promotion, and ensuring pricing, literals, and deliverables are correct.

Resolve discrepancies as needed.

Promotional Catalogue Job Management:

Manage promotional catalogue jobs independently, ensuring they are completed on time and meet client expectations.

Coordinate with stakeholders to streamline workflows.

Shared Drive Management:

Organize and maintain the shared drive space, ensuring all promotional information is stored systematically and updated regularly.

Team Leadership and Mentorship:

Manage and mentor an Account Executive, providing guidance and support to help them meet their KPIs and grow professionally.

Data Merge Proficiency:

Understand and execute data merge processes, ensuring data is organized, validated, and integrated correctly.

Deliver accurate and consistent outputs.

Qualifications and Skills:

Experience in account management, preferably within retail.

Strong organizational skills and attention to detail.

Ability to interpret and execute client briefs efficiently.

Experience issuing POs and CEs, as well as managing job closures and billing.

Familiarity with promotional catalogue production.

Proficiency in managing shared drives and organizing large volumes of information.

Leadership and mentoring skills to guide team members effectively.

Understanding of data merge tools and techniques.

Clear communication and collaboration skills.

Preferred Experience:

Previous experience working on retail accounts is a plus.

Knowledge of project management tools is beneficial.

Experience managing direct reports is preferred.

Ogilvy