Project Manager - Aftermarket Digital Enablement Global Grade 12
- South Africa
- Permanent
- Full-time
- Successful Project Delivery: Timely completion of digital enablement projects within budget and aligned to strategic objectives.
- Customer-Centric Solutions: Deployment of intuitive, scalable digital tools that meet aftermarket customer needs and enhance engagement.
- Data Excellence: High standards of accuracy, consistency, and integrity in customer and asset data across platforms.
- Continuous Improvement: Iterative optimization of digital solutions based on customer feedback, usage analytics, and business insights.
- Platform Reliability: Stable, secure, and up-to-date digital platforms that support seamless customer interactions.
- Stakeholder Alignment: Transparent communication and collaboration across teams to ensure shared understanding and commitment to project goals.
- Bachelor's degree in project management, Information Technology, Business Administration, or a related field.
- Project Management Certification such as PMP, PRINCE2, or equivalent (preferred).
- Additional training or certification in Agile, Scrum, or Digital Transformation methodologies will be advantageous.
- Minimum of 5 years' experience in project management, with a strong focus on digital transformation or technology deployment within the aftermarket, industrial, or related sectors.
- Proven track record of leading cross-functional teams and successfully delivering complex digital projects from initiation to completion.
- Experience working in customer-centric environments, with a strong understanding of how digital tools can enhance customer engagement and operational efficiency.
- Familiarity with data governance, digital platforms, and agile methodologies is highly advantageous.
- Strategic Thinking: Ability to align project execution with broader business goals, including digital transformation and revenue growth targets.
- Customer Focus: Deep understanding of customer needs and behaviours, with a commitment to delivering value through digital solutions.
- Analytical Skills: Strong capability to interpret data, assess performance, and make informed decisions that drive continuous improvement.
- Change Management: Skilled in guiding teams and stakeholders through digital change, fostering adoption and minimizing resistance.
- Collaboration: Excellent interpersonal and communication skills to work effectively across cross-functional teams and stakeholder groups.