Quality Officer (Pretoria / National)
- Pretoria, Gauteng
- R15,000-17,500 per month
- Permanent
- Full-time
- Develop and implement quality assurance policies, procedures, and checklists specific to LAN, fibre, rack, cabinet, patch panel, and network point installations.
- Perform site inspections and audits to verify compliance with company and client specifications.
- Ensure all tools, materials, and installations comply with quality, safety, and technical standards.
- Maintain and update the Quality Management System (QMS), including document control, NCRs, and corrective action logs.
- Assist with ISO 9001 implementation and audits, ensuring the company maintains accreditation.
- Liaise with site supervisors and technicians to provide training and guidance on quality best practices.
- Prepare quality reports for internal teams and client review meetings.
- Conduct tool and equipment inspections in conjunction with SHEQ to ensure readiness for projects.
- Support root cause analysis and implement preventive and corrective actions when non-conformances occur.
- Assist in developing project-specific method statements and risk assessments with the SHEQ team.
- Participate in continuous improvement initiatives and ensure the "Right First Time" culture is embraced
- Matric (Grade 12) Essential
- Diploma or Certificate in Quality Management / SHEQ / Telecommunications / IT or equivalent Computer Skills
- 2-3 years of experience in quality control or inspection within an IT, network cabling, or telecommunications environment
- Knowledge of LAN, fibre, data cabling installations, patching, and basic network infrastructure
- Familiarity with ISO 9001:2015, OHS Act, and SANS standards relevant to ICT infrastructure
- Strong understanding of quality documentation, reporting, and site inspections
- Computer literacy (MS Office, Excel, quality audit software)
- Attention to detail and accuracy
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to work independently and within a team
- Strong documentation and reporting skills
- Willingness to travel to project sites across regions
- Strong interpersonal skills (with customers, suppliers and team members)
- Knowledge of ISO 27001 (information security)
- Internal Auditing Certification
- Previous experience in AV, VC, or structured cabling installations
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