Partner Account Manager
- Cape Town, Western Cape
- Permanent
- Full-time
- Cloud infrastructure
- Enterprise connectivity
- Mobile connectivity and data management
- Fibre-to-the-Home (FTTH)
- Fibre-to-the-Business (FTTB)
- Creativity
- Humanity
- Innovation
- Passion
- Understand the partner’s current business model for connectivity, cloud, mobile and infrastructure requirements.
- Contribute to the channel expansion strategy, while ensuring that RSAWEB provide the best products and solutions to transition the partners clients’ businesses in an innovative manner.
- Collaborate with National Channel Sales manager and other stakeholders to create detailed sales plans that fit the customer requirements for the best possible service. Ensure sales objectives are well-defined and are clearly stated.
- Facilitate effective communication between cross-functional teams, various stakeholders, and National Channel Sales Manager. Regularly update deals and leads status, milestones, and potential risks to all relevant parties.
- Maintain accurate documentation, including pricing and solution proposals, service schedules, sales plans, meeting minutes, action items, and progress reports. Ensure all documentation adheres to organizational standards.
- Collaborate with all teams involved to establish quality assurance processes, ensuring deliverables meet or exceed established standards and customer requirements.
- Work with the National Channel Sales Manager to identify areas for process improvement within the channel department's sales, solution and service management.
- Cultivate positive relationships with internal and external stakeholders, keeping them engaged and informed throughout the project lifecycle. Address stakeholder concerns and manage expectations.
- Build positive working relationships with channel partners to maximize sales within customer base.
- Manage existing partners and recruit new partners for sales growth.
- Coordinate with partners to identify key sales opportunities to generate revenue.
- Provide and / or arrange product training to partners and inform them about services offered.
- Develop and review sales proposals with partners.
- Develop partner specific sales and marketing plans to increase marketing and selling efforts.
- Manage daily sales activities with partners to achieve revenue objectives.
- Assist in product placement and promotional activities to increase sales.
- Coordinate with partners to develop joint business plan to mutually agree with business objectives.
- Perform business reviews and recommend improvements.
- And any other reasonable task.
- Proven experience (typically 4 plus years) in Sales Account management in an ISP and / or IT environment. Channel sales experience preferred.
- Familiarity with sales management methodologies and sales management tools.
- Strong organizational and time management skills with an ability to prioritize tasks and manage multiple accounts concurrently.
- Relevant commercial degree is preferred, but not essential.
- Associated work experience will be advantageous.
- Experience with connectivity solutions, internet hosting, virtualization / cloud technologies, and mobile data solutions.
- Experience with network connectivity services.
- Uncover and create new business opportunities through independent prospecting.
- Strong negotiation skills and the ability to close deals under pressure.
- Solid teamwork and communication skills.
- Ownership – able to take responsibility, troubleshoot problems and work with teams to get results.
- Able to cultivate trust and credibility with peers and maintain strong working relationships.
- Medical Aid (Discovery)
- Reduced Gap Cover Rates (Turnberry Premier)
- Retirement Annuity Contribution (Allan Gray)
- Medical Insurance (Momentum - Health4Me)
- Discounted Internet Connectivity
- Free Employee Wellness Programme (ICAS)
- Team Buildings
- Exposure to latest industry technologies and standards
- Lastly, a work environment that rivals the very best!