Senior Operations Manager - Logistics
- Stellenbosch, Western Cape
- Permanent
- Full-time
Industry: Logistics
Employment Type: Full-time
Salary: R50,000 - R80,000 per month depending on experienceAbout the RoleOur client, a leading logistics company, is looking for an experienced and strategic Senior Operations Manager to oversee and drive operational excellence across the business. The successful candidate will lead the operations team, manage resources efficiently, and ensure service delivery standards are consistently achieved.Key Responsibilities
- Oversee daily logistics and transport operations to ensure efficiency and service excellence.
- Lead, mentor, and develop operations managers, supervisors, and teams.
- Implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Monitor KPIs, performance metrics, and service delivery standards, providing regular reporting to senior leadership.
- Ensure compliance with company policies, health & safety regulations, and industry standards.
- Drive continuous improvement initiatives across operations, fleet management, and distribution.
- Collaborate with sales, finance, and customer service teams to align operations with business goals.
- Manage budgets, resources, and operational costs effectively.
- Handle escalations, operational challenges, and critical problem-solving in real time.
- Lead strategic projects to support company growth and scalability.
- Has extensive experience leading logistics or supply chain operations.
- Thrives on solving complex challenges and improving efficiency.
- Wants to play a strategic leadership role in a growing logistics company.
- Can balance day-to-day operations with long-term business objectives.
- Proven track record in a senior operations management role within logistics, supply chain, or transport.
- Strong leadership and people management skills with experience leading large teams.
- Excellent problem-solving and decision-making abilities.
- Solid understanding of fleet management, distribution networks, and logistics processes.
- Proficiency in operations software, ERP systems, and MS Office Suite.
- Financial acumen with experience managing budgets and cost control.
- Ability to perform under pressure and adapt to changing environments.
- Strategic thinker with operational execution skills.
- Strong leadership and team-building capabilities.
- Analytical and results-driven approach.
- Excellent communication and stakeholder management skills.
- Customer-focused mindset with commitment to service excellence.
- Bachelor's degree in Logistics, Supply Chain, Business Management, or related field (essential).
- Postgraduate qualification or MBA (advantageous).
- 7+ years' experience in logistics or supply chain operations, with at least 3 years in a senior management role.