Sr. Program Manager - Delivery Experience, Sub-Saharan Africa
Amazon
- Cape Town, Western Cape
- Permanent
- Full-time
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- Experience using data and metrics to drive improvements
- Experience owning/driving roadmap strategy, definition and end to end product deliveryDESCRIPTIONHow often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join innovative team that is making history and breaking new ground for Amazon in Sub Saharan Africa, this is the place for you.For millions of customers worldwide, the Amazon name is synonymous with delivery - and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.We are looking for a Sr. Program Management leader to be part of a startup product team innovating end-to-end shopping experiences. You'll be responsible for the designing, implementing, and maintaining high impact processes and supporting teams, that helps us deliver on our customer promise seamlessly.Amazon knows that a diverse, inclusive culture empowers us all to deliver the best results for our customers. We celebrate diversity in our workforce and in the ways we work. As part of our inclusive culture, we offer accommodations during the interview and onboarding process. If you'd like to discuss your accommodation options, please contact your recruiter, who will partner you with the Applicant-Candidate Accommodation Team (ACAT). You may also contact ACAT directly by emailing acat-africa@amazon.com. We want all Amazonians to have the best possible Day 1 experience. If you've already completed the interview process, you can contact ACAT for accommodation support before you start to ensure all your needs are met Day 1Key job responsibilities
- Define and deliver important programs with broad cross-functional and cross-organizational business impact
- Lead the design of the solution, implementation, and delivery of a highly complicated cross-functional project in a new business area
- Bring strong, data-driven business and strategic judgment to decisions
- Invent, evolve, improve, and simplify processes and technology requirements (when appropriate).
- Develop business and process requirements, prioritize needs, and manage milestones and overall roadmap.
- Create buy-in for the vision both internally and with key external partners
- Approach complex business problems, aligning divergent stakeholder teams to a common planWe are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience
- Experience working cross functionally with tech and non-tech teamsAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.