Month Contract: Brand Representative - Exclusive Homeware
- Pretoria, Gauteng
- Contract
- Full-time
- Fluency in both Afrikaans and English
- Proven sales and customer service experience in premium retail or luxury environments
- Willing to work retail hours
- Strong interpersonal and communication skills
- Self-motivated, results-driven, and a team player
- Professional, well-presented, and confident in client-facing interactions
- Execute product advice, create quotes, and close sales to all Experience Centre visitors.
- Assist and support the Field Sales Representative in the daily operations of the Experience Centre.
- Work at the reception desk including working at the cash register and taking phone calls.
- Welcome consumers at the Experience Centre, provide refreshments, identify their needs and give a first orientation.
- Actively capture consumer data, provide quotes with every possible opportunity, and follow up with consumers.
- Actively assist consumers with product information and demonstrations and encourage consumers to actively try all products.
- Identify opportunities for cross- and up-selling.
- Book customers for appointments or events.
- Assist in on-sale execution of events.
- Ensure a premium product and brand presentation through the Experience Centre which is in line with the company Brand values.
- Determine areas of improvement (standards, processes etc.) on a regular basis.
- Handle regular consumer complaints.
- Monitor stock levels of appliances, AC products and POS materials.
- Project business – providing administrative support in the form of order/data capturing.