Social Media Coordinator

Cape Town, Western Cape
Permanent
Full-time

7 days ago

The Social Media Coordinator will support and strengthen the company brand through enabling a greater social presence in the market place by meeting Customers where they are at with meaningful content, brand right engagement & world class customer service.Responsibilities:To plan, schedule & post branded content across social media channels based on marketing & promotional calendar
Manage the above content through monthly social media & paid schedules
To plan & share branded content across external partner social media channels (malls, media titles, etc)
Manage brand & product placement to deliver on strategic omni channel objectives
Build & manage relationships within collaborations & influencers
Community management, customer engagement & daily conversations on social media
Liaising with customer service, logging of daily complaints & online reputation management
Amplify messaging on social media for brand events or engagement activities
Drive data acquisition through social media
Weekly & monthly reports to marketing team & management
Competitor analysis & opportunities
Trending topics & relevant news/ opportunities
Copy writing for accompanying post copy & customer responsesRequirements:Diploma or tertiary studies in marketing, communications, PR or similar
Confidence and 2-5 years’ experience in a similar role working across digital channels: website, social media platforms, blogs
Strong creative eye & excellent copy writing skills
Up to date with key trends & industry news
Ability to work well under pressure
Deadline driven / time management
Team player with a Can-do attitude
Innovative
Organised
Resilient and courageous
Self-managed
Curious / enquiring mind
Takes the initiative
Appreciates detailThe post appeared first on .

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