🚨 Senior Business Analyst Wanted: Redesign the Engine While It's RunningIn the world of enterprise telecommunications, nothing stands still, and standing still is falling behind.We’re looking for a Senior Business Analyst who thrives in complexity, sees patterns where others see problems, and knows how to turn inefficiency into innovation. If you're the kind of person who doesn’t just fix what's broken, but questions why it existed in the first place, you’ll feel right at home here.🧠 Why This Role ExistsMassive operations. Complex tech ecosystems. High-volume, high-urgency delivery cycles.Your mission: Reimagine how we work, then help make it happen. From product lifecycle processes to solution design, you'll be the catalyst driving leaner, smarter, more profitable operations.🔍 What You’ll Do🛠 Process Design & OptimizationMap, audit, and rethink how tech products flow from concept to deliveryIdentify bottlenecks and design workflows that scaleTrack process performance using advanced analytics⚡ Innovation & TransformationIntroduce new capabilities, systems, and frameworks that unlock growthCollaborate with technical teams to integrate change smoothlyBring the future in—adopt and adapt emerging tech and methodologies🚀 Project OwnershipLead multiple initiatives with precision and accountabilitySet project milestones, drive alignment, and deliver outcomesBalance rapid execution with thoughtful planning🧩 Technical ExpertiseProvide deep process knowledge to product and dev teamsGuide stakeholders through transitions and adoptionMaintain clear documentation for every new process, tool, and change📈 Performance & ImpactDefine what success looks like—then measure itReport the business impact of your process improvementsIdentify new areas to optimize using performance data🎯 What You’re Here to AchieveIncrease Profitability – Streamline product cycles, reduce waste, and stretch every resource furtherEnhance Productivity – Accelerate delivery, reduce manual tasks, and improve throughputDrive Innovation – Bring bold ideas to life and embed them into how we operate🔧 What You Bring2–4 years' experience as a Business Analyst, Process Engineer, or Technical SpecialistStrong background in technical environments, with repeatable cycles and systemsExperience in telecoms is a major plusSolid understanding of system design, delivery, and deployment processesBonus: JIRA admin experience, ITIL certification, and a degree in IT/Engineering🧠 What Sets You ApartYou can speak both technical and business fluentlyCalm under pressure, focused during chaosKnown for keeping teams aligned and stakeholders engagedDetail-obsessed and highly organizedCurious, forward-thinking, and relentless in pursuit of better🧨 Why You Shouldn’t WaitMake an immediate impact: This is not a back-office role. Your work will directly influence operational performance and profitabilityWork with the best: You’ll be part of a high-functioning team solving big problems with smart peopleLeave your mark: We're not looking for someone to maintain processes—we’re looking for someone to redefine them📩 Ready to Lead Change?Send your CV and a short cover letter outlining how you’ve driven transformation before.Be the one who brings clarity to complexity. Be the reason it all runs better.
