Sales Representative / Key Accounts

• Grade 12 (Matric).
• Minimum of 3 years’ experience in the sales and marketing field.
• Experience in the construction sectors will be advantageous.
• Sales and Marketing qualification (NQF Level 5–6) is an advantage.
• Proficient in MS Excel and Word.
• Experience with CRM systems is an advantage.
• Working knowledge of Pastel Accounting software is beneficial.
• Technical sales experience.
• Technical ability to measure up at building sites.

• Drive new business development and promote the full Company product range across new and existing client bases.
• Implement and support regional sales strategies to grow market share in Southern Africa.
• Ensure 24-hour turnaround on new business quotes and timely follow-up.
• Prepare and submit tender quotes with required documentation within deadlines.
• Build strong client and stakeholder relationships, including specifiers, contractors, and key customers.
• Identify opportunities for additional product sales and introduce new initiatives to enhance growth.
• Maintain accurate reporting on sales activity, forecasts, and client engagements.
• Manage all sales-related projects and activities.

• Build and maintain trusted relationships with key customers, gaining a deep understanding of their business needs.
• Identify and develop new business opportunities to enhance customer satisfaction and support long-term retention.
• Strive to exceed customer expectations.
• Provide clients with up-to-date information, brochures, and relevant updates on the full product range.
• Foster a respectful and collaborative working relationship with colleagues and coworkers.

• General administrative duties, including filing, document management, and maintaining information security and accessibility.
• Ensure correct procedures are followed for receiving and placing orders.
• Clearly communicate payment terms and general terms and conditions of sale with every quotation.
• Provide customers with accurate information regarding delivery and installation timelines.
• Facilitate clear handover communication between customers and the Company operations team.
• Monitor and manage the CRM system, ensuring leads and potential customer data is regularly updated.
• Prepare accurate and timely reports, including sales forecasts, pipeline updates, customer visit summaries, and activity tracking.
• Maintain detailed and up-to-date records of all negotiations and interactions with customers.

• Conduct short and medium-term reviews.
• Implement and maintain procedures aimed at reducing costs and improving efficiency.

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