Account Manager (Software)

Cape Town, Western Cape
Permanent
Full-time

1 month ago

A medium sized international software solutions business based out Cape Town is seeking to employ an experienced Account Manager on a permanent business. The client has a footprint in all spheres of government, plus mining, oil & gas, renewables, and forestry and is seeking a driven and customer-focused Account Manager to join their dynamic regional team.As an Account Manager, your primary responsibility will be customer account development, where you will leverage the capabilities of the available software solutions and professional services to address customer needs. You will oversee the commercial relationship with customers - managing proposals, agreements, and invoicing - while driving growth in annual recurring revenue (ARR). You will collaborate closely with internal teams in the region, including Solution Delivery and Project Management, to deliver tailored solutions and achieve shared successKeywords: Software solutions, Account Management, Sales, GIS, Geospatial, ESRI, Land Rights Management, Mining, Oil & Gas, Forestry, Government.Responsibilities:

Develop and nurture long-term relationships with existing clients, understanding their business needs and proactively identify upselling and cross-selling opportunities within the existing customer base, including software enhancements and additional service offerings.
Collaborate with internal teams, including solution delivery and product management, to align customer requirements with organizational capabilities and ensure successful implementation of customized solutions.
Manage the commercial relationship with customers, including drafting proposals, negotiating agreements, and overseeing invoicing processes.
Drive growth in annual recurring revenue (ARR) by successfully managing existing accounts and acquiring new customers.
Create and deliver impactful presentations and proposals
Monitor account performance metrics, providing regular updates and insights to both clients and the organization.
Stay updated on industry trends, regulatory changes, and competing.

Requirements:

Proven experience in account management related to information technology, preferably within software sales or a related field.
Experience in solution selling or professional services delivery in B2B or B2G is highly desirable.
Bachelor's degree in business, technology marketing, or an industry related field, or equivalent.
Exposure to land or mineral rights management, other geospatial-based systems or compliance solutions (preferred).
Excellent communication, negotiation, and interpersonal.
Strong analytical and problem-solving abilities.
Proficiency in CRM tools and software.

Other info:

Salary: Negotiable, dependant on skills and experience
Hybrid work: 3 days per week in the Cape Town office / 2 days from home
Travel: 10 - 15% Domestic and International

HOW TO APPLY

Ensure you meet all the requirements
Complete all the requested information below
Remember to attach your CV
Once your application has been made, you will receive a generic e-mail to confirm the receipt of your application
Only short-listed candidates will be contacted
Should you not be contacted by a consultant within 2 weeks, please consider your application as unsuccessful.

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