Claims Coordinator

• Managing multiple insurer accounts (ABSA, Standardbank, Nedbank, Old Mutual, and other major partners)
• Coordinating assessments and repairs for residential and commercial security systems
• Compiling detailed reports and quotations based on assessor feedback
• Managing client appointments and maintaining clear communication throughout the claims process
• Working with our nationwide network across Gauteng, KwaZulu-Natal, Western Cape, and Mpumalanga
• Supporting our response operations
• Administrative duties including filing, organizing, and office management

• 3-5+ years' experience in insurance claims coordination or similar role (SP Preferred)
• Strong experience with major South African insurers (ABSA, Standardbank, Nedbank, Old Mutual, etc.)
• Excellent administrative skills with attention to detail
• Project coordination experience - ability to manage multiple accounts simultaneously
• Strong communication skills - comfortable liaising with clients, assessors, and internal teams
• Independent worker who can work unsupervised while maintaining high standards
• Tertiary qualification in Business, Marketing, or related field preferred (Advantageous)
• Valid driver's license (own vehicle advantageous)
• Proficiency in relevant systems and ability to keep records up to date

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