Customer Service Representative (Dutch, French & German)
- Johannesburg, Gauteng
- Permanent
- Full-time
Your key job responsibilities as the Dutch, German and French speaking Customer Service Representative in Cape Town, South Africa:
- Strong problem-solving, interpersonal and time management skills
- Strong customer service ability
- Effective written and verbal communication
- Assist passengers by confirm & re-schedule client bookings
- Daily interactions with clients with queries and compliments
- Required to meet specific key performance indicators and meet expected client service levels before going live.
- Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential
- Computer literacy skills
- Fully paid product and systems training provided
- Daily interactions with international passengers with queries and compliments
- Required to meet specific key performance indicators and meet expected client service levels
- Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential
- Permanent residence permit or South African ID holders only
- Flexibility to work shifts. Weekends may apply
- Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred but not necessary.
- Excellent Computer literacy & technical skills
- Own transport