Virtual Sales Account Manager
- Johannesburg, Gauteng
- Permanent
- Full-time
- Customer Relationship Management: Responsible for developing relationships with the assigned customer base in order to drive the sales process (demand generation through to opportunity closure).
- Understand the addressable market. Utilise knowledge of the region and install base to exploit commercial opportunities. Run sales campaigns and promotions, in accordance with the sales strategy.
- Develop customer strategy which identifies the customer’s needs and solutions to enable revenue growth for the business.
- Develop territory & account plans, prioritise internal and external (virtual and non-virtual) resources & execute to meet or exceed sales quota.
- Position "end to end" solutions to the end customer to take total ownership of install base and to reflect the true value of Business value proposition.
- Provide 1st level support and escalate 2nd level and 3rd level support to client services.
- Minimum qualifications
- 3 years of B2B sales experience, preferably in a Teleco environment.
- Advanced customer relationship skills with proven sales record.
- Strong sales skills: account planning, cold calling, SWOT analysis, up-selling, cross-selling, forecast accuracy.
- Objective-oriented. Consistent achievement of sales quotas and forecasted revenue targets.
- Strong communication, negotiation, business acumen and presentation skills.
- Strong planning & organizational skills.
- Experience working with field sales, partners, technical, and operational resources to create sales strategies and execute goals.
- Strong relationship building, account planning and process competence skills.
- Ability to work well under pressure and proven ability to meet deadlines.