Branch Manager: Recruitment and Staffing (Richards Bay)

• Diploma or equivalent qualification, or relevant experience
• Minimum 10 years' experience in recruitment sales covering Perm Recruitment and Temporary Employment Service (TES) model (White collar)
• Minimum 6 years' experience at Management level responsible for ensuring the running of a profitable business
• Ability to conduct presentations at Board level to secure contracts / Service Level Agreements (SLA)
• Proven track record of successful branch / operation management and generation of billings within the perm or executive search market
• Good knowledge of Labour Relations Act (LRA), Temporary Employment Services (TES) industry, Basic Conditions of Employment Act (BCEA), Bargaining Councils, and Sectoral Determinations
• Previous Industrial Relations (IR) experience and good knowledge of IR Procedures
• Excellent communication skills (both written and verbal)
• Computer literate (MS Office)

• Facilitate strategic sales and operational planning and execution
• Ensure effective site operations and above-average customer service
• Responsible for operational efficiencies and service delivery
• Networking and collaboration
• Act as custodian of end-to-end delivery and fulfilment process
• Client Relationship Management (internally and externally)
• Achieve branch budgets in line with nett profits
• Develop and lead a high-performance team
• Business Development and Marketing of services
• Quality assurance and compliance
• Effective management of Administration, Finance, and Reporting
• Conduct research on every client and build a strong database of skills
• Place adverts for jobs and attract skilled candidates
• Conduct detailed, competency-based interviews and manage recruitment processes
• Ensure compliance with company policies and procedures
• Coordinate interviews on client request and prepare candidates

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