
Product Specification Specialist - Commercial
- Cape Town, Western Cape
- Permanent
- Full-time
brands of products for building projects.Key Responsibilities
- Identify and record relevant construction and design projects using online platforms and service providers.
- Build relationships with architects, designers, engineers, quantity surveyors, construction firms, property managers, and corporate clients.
- Conduct regular in-person or virtual presentations to industry professionals.
- Track project pipelines and provide monthly, quarterly, and annual activity reports.
- Support and prepare for exhibitions and trade events.
- Prepare accurate quotations, including stock availability, pricing, and delivery timelines.
- Maintain clear and proactive communication with clients, keeping them updated and resolving any issues.
- Manage and document customer complaints, ensuring corrective and preventative actions are taken.
- Handle all customer documentation and order amendments professionally and on time.
- Attend internal sales meetings and assist with business travel planning.
- Create and manage detailed project and sales pipeline plans aligned with company goals.
- Maintain accurate records of all clients, projects, and communications.
- Collaborate effectively with internal teams and provide coverage for absent colleagues when required.
- Contribute positively to team morale and uphold the company's professional image.