Shared Services Training and Support Officer
- South Africa
- Contract
- Full-time
Number of positions: 1
Recruiter name: Zimkhitha Wulana
Reference number: 63375
Workplace Type: Hybrid
PermanentPlease note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profileMAIN PURPOSE OF JOBTo develop, facilitate and assess the system and process learning support material and interventions and provide support during the implementation of systems and process improvement projects, including hospital commissioningKEY RESPONSIBILITY AREAS
- Analyse learning and development needs
- Design and implement learning support material
- Facilitate and assess learning processes
- Provide system and process support
- Human Resouce Management Certificate
- Certificate in instructional design or training
- Experience in business processes and/or Training and Development
- Work experience in business process environment
- Background in development of training material and facilitation
- Adult Learning Principles
- Group facilitation tools, techniques, technologies (including e-learning tools and technology) and best practices
- Mediclinic Learning and Development Policies and Procedures
- Relevant business process policies and procedures
- Computer systems and software packages (e.g. Microsoft Office Packages, relevant Payroll systems, Madcap FLARE, SuccessFactors and relevant SAP modules)
- Workplace assessment
- Kirkpatrick levels of evaluation
- Training needs analysis, design and evaluation
- Formatting and styling of learning support material
- Instructional Design (ADDIE model) and the application thereof
- Understanding of the organisation's operations, the interrelatedness of relevant systems and processes (with emphasis on human resources and related systems)