Sailing Scheduling Administrator

Bellville, Cape Town
R240,000 per year
Permanent
Full-time

2 days ago

Job DescriptionJob Title: Sailing Schedule AdministratorLocation: Bellville, South Africa Department: Operations Reports To: Operations Manager / Team Lead Work Environment: On-site Working Hours: Standard business hours; must be available after hours and on weekends when requiredSalary: Up to R240K CTC Per Annum - pending proven experiencePurpose of the RoleThe primary responsibility of the Sailing Schedule Administrator is to ensure the accuracy and reliability of all vessel sailing schedules. This is achieved by standardizing routing templates, capturing and updating verified data, and establishing the Sailing Schedule Desk as the single source of truth within the organization. The role requires meticulous attention to detail, proactive communication, and a commitment to continuous improvement and collaboration with both internal teams and external partners.Key Relationships

Internal: Operations teams, Tracking desk, Helpdesk, Sales, Management

External: Clients, Shipping Lines, Transnet, PPECB, RMS, TPT, and other relevant service providers

Key Responsibilities & Accountabilities1. Compile and Maintain Sailing Schedules

Create and update vessel schedule templates in Excel and internal systems

Daily update of ETAs/ETDs, stack dates, SI cut-offs, ports, and vessel information

Capture and verify schedule information received from shipping lines

Maintain consistency and accuracy across all scheduling platforms

Add new vessels and routes weekly according to shipping line updates

2. Tracking

Daily container tracking for all shipments

Client-specific tracking (e.g., SAFPRO, Xtreme)

Monitor and update delays in transhipments and discharges

Update NAV and internal systems with current SI cut-offs

3. Deviation and Query Resolution (Helpdesk)

Manage scheduling-related queries and assist internal/external clients

Investigate and resolve discrepancies and deviations

Communicate effectively to ensure timely and accurate resolution

Compile deviation reports and distribute to relevant internal stakeholders

4. Relationship Management

Attend daily and weekly team huddles to provide updates and insights

Maintain effective working relationships with internal stakeholders and external partners (shipping lines, PPECB, RMS, etc.)

Maintain up-to-date distribution lists and share relevant industry circulars

Ensure high levels of professional communication and customer service

Skills and Experience RequiredMinimum Qualifications

Grade 12 (Matric)

Relevant tertiary qualification in Logistics, Shipping, or related field (advantageous)

Experience

Strong data management and reporting skills

Proficient in Microsoft Excel and data entry systems

Experience working with or communicating with shipping lines, logistics service providers, and clients

Problem-solving experience in deadline-driven environments

Background in logistics, freight forwarding, or maritime shipping highly beneficial

Desired Behaviours and Characteristics

Highly accurate and detail-oriented

Proactive and dependable

Trustworthy and accountable

Punctual and able to work flexible hours including after-hours and weekends

Strong written and verbal communicator

Able to work independently while being a strong team player

Demonstrates commitment to company values and professionalism

Zeal HR

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